If yes, can you share it here? Feel free to obfuscate any user/hostnames (but I don't remember such to be logged) This should generate text file (in the same directory from which you executed the command). Enter the following command C:\Users\User\Downloads>msiexec.exe /i GlobalProtect.msi /l+ GPinstall.log Open elevated (as Administrator) CMD/Terminal prompt in the same directory wher you have downloaded the GPĢ. This will allow you to specify log file where GP installation package will write logs related to the installation process. What I could suggest is to try to install GP again, but this time using command prompt. To be honest I am not exactly sure what are GlobalProtect dependencies, but if you look here. Which means the probablem could be in your laptop missing some dependencies (which probably is obvious by the error you receive)
I haven't seen such issue so far, but based on the above (compatiable version, msi downloaded directly from GP portal) I believe we can rule out a faulty installation package. You may ask your support to provide you with 5.2.13 (they can download it manually from Palo Alto support portal), but I have little hopes that this will made any difference. I would personally prefer 5.2.13 (as it is the preffered by Palo Alto support.
5.2.8 should definetely work with Windows 10.
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